BorderConnect ACE and ACI Fax Processing Center – Quick, Simple, Reliable, and Friendly

BorderConnect's Fax Service processes thousands of ACE e-manifests each week. Our average processing time is under 10 minutes. Often, you're shipment will be ready within 5 minutes.

You need a fast and reliable team of experts well trained on ACE e-manifest. Why settle for anything else? We'll setup the e-manifest

How does ACE and ACI e-manifest Fax Service work?

  1. Your driver fills our forms which identify the truck, trailer, driver and shipments
  2. Driver faxes broker's paperwork (if not already done by dispatch or shipper)
  3. Driver faxes BorderConnect completed forms and brokers paperwork
  4. Driver calls BorderConnect before reaching border for entry numbers

Why BorderConnect does not fax customs brokers

Customs brokers often take 4 hours or more to setup your shipment. It doesn't always take that long... but as every driver and dispatcher knows, it often does. That's why we believe the customs broker should be faxed the paperwork as early as possible. If it takes BorderConnect 20 minutes to get to your shipment and forward it to the broker, that's 20 minutes later then the broker should receive the paperwork. Plus, the paperwork has now been faxed twice, often making it impossible to read and process by the broker.

We've tried faxing the brokers. It increased driver's waiting time and just didn't make sense.

ACE e-manifest Logo

Fax your ACE e-manifests to us when you need to

If you do not have 24 hour dispatch, are too busy, or do not have people trained 24 hours on ACE, BorderConnect can help. We'll transmit your e-manifests for you. We will start offering this service at the end of March 2007.

Some of the features will include:

  • 24x7 operations
  • A toll free fax number which is never busy
  • View sheets your driver faxed within BorderConnect in PDF format
  • Optional call back, email or fax when your manifest is ready
  • Standard ACE sheet drivers carry with them and fill out which you can print from in BorderConnect or order for free.

Our goal is to help make things easier for the trucking companies that rely on BorderConnect every day. If you have any thoughts or suggestions on this service or would just like to learn more, please contact Dan at daniel.dent@borderconnect.com.