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BorderConnect: PARS

Avoid border problems ahead of time

With BorderConnect: PARS, you can avoid border delays coming into Canada by knowing the status of your shipments ahead of time—well before your drivers reach the border. When a customs broker hasn’t cleared your shipment with customs, BorderConnect will give you the ability to act on the problem before your drivers are delayed.

All it takes is a glance at the BorderConnect: PARS listings. Once you see that your driver's name hasn't appeared and he's due to cross the border, you can call the customs broker to avoid the delay. This is also a good way to ensure your drivers follow procedures, such as faxing the shipment documentation to the customs broker.

Reducing border delays saves money—from $148 to $2,159 a day

By reducing delays using BorderConnect: PARS, your drivers can spend more time on the road and less time dealing with customs brokers or in bond. Your company can finally recover some of that lost money spent dealing with problems at the border.

To give you an idea on the amount of money your organization can save, studies with Celadon Canada have shown that they continue to save $66,000 or more each month by reducing border hassles using BorderConnect—that’s $2,169 a day.

You may be thinking those cost savings are due to high volume, but we’ve asked our Lite customers—those with 250 or less shipments entering Canada per month—how much money do they save using BorderConnect: PARS? The average response was $148 per day. “If 2 or 3 PARS fail out of 100 in a given day, then we save about $150,” says Vito Saputo, Operations and Human Relations Director of Morrice Transportation in Windsor, Ontario.

BorderConnect: PARS can save you $500 to $25,000 by challenging AMPS fines

Let’s suppose your driver loses the shipment documentation or forgets to get it stamped at the border. How would your company go about getting a copy of that proof of release? BorderConnect would give your company the ability to generate a new proof of release you can fax or email to customs or your client—one you could search for in BorderConnect in about 60 seconds.

With BorderConnect: PARS, you can also prevent those amps penalties from ever happening. If the customs officer makes a mistake in releasing your shipment, your dispatcher will notice that the status hasn’t changed inside BorderConnect. Now, your company can volunteer the problem in advance to customs and prevent the audit process altogether. Without BorderConnect, your company would be assessed the penalty—with no way of knowing about it ahead of time. Your company shouldn’t have to pay these fines when it’s someone else’s mistake.

Time and again, we have seen our customers save anywhere from $500 to $25,000 when challenging amps fines. Even if you haven’t been assessed a penalty, BorderConnect: PARS gives your company peace of mind by providing an insurance policy against amps in the future by having a complete archive of your border history.

BorderConnect: PARS reduces communication costs as much as 90%

With BorderConnect: PARS, your drivers or dispatchers no longer have to call customs brokers to learn about the status of your shipments. Studies conducted with our customers have shown that BorderConnect: PARS reduces long-distance phone costs from 15 to 90% when calling customs brokers.

Teams Transport in Winnipeg, Manitoba only calls customs brokers as little as 5 times per week to resolve problem shipments—the ones BorderConnect tells them about. “Now our relationship with customs brokers is better because I’m not hounding them to look up information. Brokers have told me they process our shipments faster by spending less time on the phone,” says Aynsley Smith, Driver Services Manager at Teams.

Brian Lewis, Celadon Canada’s Project Coordinator says, “BorderConnect has saved around 15% of our long distance phone calls, which covers the cost of our monthly service fee. In a sense, the service is free.”

Keep customs brokers honest

Has your broker ever said you were clear to cross the border, only to find out the customs officer wouldn’t let your truck through when you got there? Perhaps the customs broker was too busy to check on your shipment, or made a mistake by keying in the wrong pars number. BorderConnect: PARS can provide you with a way of really knowing when your shipments are cleared to cross the border. Your drivers will get this information from a source they can trust—from dispatchers in your operations.

Your drivers will enjoy crossing into Canada

Whether your drivers are owner operators or part of your organization, they’ll appreciate that your company uses BorderConnect: PARS. Drivers will now have peace of mind knowing they won’t be pulled into a customs compound or sent into bond unexpectedly. Owner operators will get more mileage on the road—they can utilize their 11-hour driving limitations more effectively. BorderConnect can even help recruit and retain drivers more effectively by making it easier for drivers to cross the border.