eManifest Processing Requirements
Find out what's required in order to use BorderConnect's 24/7 eManifest Service
Video: How to fill out BorderConnect fax forms.
BorderConnect eManifest Processing Requirements
BorderConnect’s eManifest Processing service provides the ability for customers to fax or email their eManifest details to get processed and sent to customs for them. Many carriers use this as their primary method of filing eManifests. Others use it as an after-hours service. The intent of this guide is to provide you the basics about eManifests, as well as provide some of the best practices when using BorderConnect’s eManifest Processing service.
eManifest Processing Details
BorderConnect’s friendly eManifest Specialists are fully trained on the procedures involved with ACE and ACI eManifest.
- BorderConnect’s 24/7 eManifest Processing Centre processes approx 8,600 ACE and ACI eManifests a month.
- BorderConnect support agents also support thousands of companies who rely on BorderConnect’s eManifest portal and API customers 24 hours a day.
- BorderConnect’s average eManifest processing time is 6.1 minutes. This may fluctuate based on when we receive the paperwork and how much data is needed to process the manifest.
6.1min processing time based on 2017 and 2018 averages for over 220,000 manifests.
Getting Started
To register for BorderConnect eManifest Processing click here to sign up.
- Enter your company details and verify your email. Once that’s been done a sales representative will follow-up with you in 1 business day or less. Or call BorderConnect.
- If you have a valid SCAC code you can start using our service for ACE eManifest immediately.
- If you have a valid Canadian Carrier Code we will send you the documents needed to complete the process with CBSA (Canada Border Services Agency). Once you’ve been approved by CBSA we will activate your account and inform you. This process typically takes 2-5 business days until you can start using our service for ACI eManifest.
Information Required for ACE
BorderConnect ACE Manifest Fax Form
Carrier Name required
Unique Trip Number required
Port of Arrival required
ETA required
Truck required
Trailer required
Driver/Team Driver/Passenger required
Driver/Team Driver/Passenger Travel Document Requirements:
ACE Shipment Requirements
Unique Shipment Control Number required
Shipment Type required
Shipper (Ship From) required
Consignee (Destination) required
Commodity Information required
Hazardous Materials Details required if hazardous
Information Required for ACI
BorderConnect ACI eManifest Fax Form
Carrier Name required
Unique Conveyance Reference Number required and must be different from PARS number
Port of Entry required
ETA required
Sub Location/Warehouse required if going In-Bond
Truck required
Trailer required
Driver/Team Driver/Passenger not required
For more information on what’s required for ACI eManifests visit: http://www.cbsa-asfc.gc.ca/prog/manif/reqhc-extr-eng.html
ACI Shipment Requirements
Unique Cargo Control Number required and must be different from CRN (Trip Number)
Shipment Type required
Sub Location/Warehouse required if going In-Bond
Shipper (Ship From) required
Consignee (Destination) required
Commodity Information required
Hazardous Material Details required if hazardous
Tips and Common Mistakes To Avoid
Include driver or dispatch phone number on the fax form.
In ACI you must wait 1 hour after your eManfiest has been accepted by CBSA.
Make sure to send paperwork to the customs broker first, and make sure they received and processed your entry.
In ACI you must provide a barcoded lead sheet or cargo control number to the officer at the border.
Print legibly, or use the digitally fillable .pdf fax form.
In ACI, the Trip Number must not be the same as the PARS number.
Always call to confirm the paperwork was received by BorderConnect.
If you are unsure of something or have questions. Call BorderConnect.
Have More Questions?
BorderConnect's Support Wiki may have your answers.
Visit BorderConnect Support Wiki