The Advance Commercial Information (ACI) program introduces more effective risk management processes and tools to identify threats to our health, safety, and security prior to the arrival of cargo and conveyances in Canada. The purpose of this page is to provide general information on the ACI program. For more information on ACI guidelines, you can refer to the BorderConnect ACI eManifest Software User Guide or for the CBSA eManifest Portal Guide, refer to the eManifest Portal User Guide from Canada Border Services Agency.
The ACI program is about providing CBSA officers with electronic pre-arrival information so that they are equipped with the right information at the right time to identify health, safety and security threats related to commercial goods before the goods arrive in Canada.
Under ACI eManifest regulations highway carriers must ensure that BOTH the ACI eManifest and the entry by the customs broker (for PARS shipments) are on file with CBSA for at least one hour prior to the driver's arrival at the border. Failure to do so could result in refused entry into Canada and/or an AMPS penalty.
Any cancellation or resubmission to the ACI eManifest will start the one hour clock again.
The Canada Border Services Agency (CBSA) uses the Administrative Monetary Penalty System (AMPS) to issue monetary penalties to commercial clients for violating CBSA's trade and border legislation. The purpose of AMPS is to provide the Agency with a means to deter non-compliance by its clients and create a level playing field for all Canadian businesses.
The Master Penalty Document contains all AMPS contraventions that may be applied to commercial clients including importers, exporters, brokers, warehouse and duty free shop operators, carriers, freight forwarders or their representatives.
|Contravention||First Penalty||Second Penalty||Third Penalty|
|Failure to submit ACI eManifest||$2000||$4000||$8000|
|Failure to submit ACI eManifest in prescribed time or manner||$250||$375||$750|
|Failure to submit correction||$500||$750||$1500|
|Submission of inaccurate or incomplete information||$500||$750||$1500|
|Failure to comply with CBSA notification||$1500||$4000||$8000|
All penalties in CAD | source: https://www.cbsa-asfc.gc.ca/trade-commerce/amps/menu-eng.html
When arriving at the border in Canada, the driver must present an ACI eManifest lead sheet to the customs officer. The lead sheet allows the officer to bring up the ACI eManifest in their system.
The lead sheet must have either:
ACI eManifest lead sheets can be generated from within BorderConnect, either from the manifest or as a set ahead of time. The carrier can also design and produce their own lead sheets. Learn More.
The following shipment types are used for goods entering Canada via highway carrier:
The following cargo exemptions are required to be declared for goods entering Canada via highway carrier:
Below are some of the common questions customers have. If you can't find the question you're looking for please contact us and reach out to our friendly support team.
ACI (Advance Commercial Information) is CBSA's eManifest program. It is intended to provide Customs officers with electronic pre-arrival information. For highway carriers, it involves filing an electronic manifest at least one hour before the driver arrives at the border. ACI eManifest entered a period of informed compliance on November 1, 2012, in which highway carriers were being encouraged to participate in the program. CBSA also announced at that time, that they will provide at least 45 days advance notice when it is confirmed. Learn More >
To create and submit an new ACI Manifest and send it to CBSA using BorderConnect you will first need to sign up to BorderConnect. Once completed. 1) On the top menu bar, under 'ACI eManifests', select 'Start New ACI eManifest'. 2) Enter the information on the Start New ACI eManifest Page, including your trip number, first Canadian port of entry, ETA, driver, truck and trailer, and click 'Save' when finished. For more information click Learn More >
Highway carriers that bring commercial goods into the Canada are required to transmit ACI eManifest data to Canada Border Services Agency at least one hour prior to arriving at the border. Carriers can file ACI eManifests through a service provider, such as BorderConnect, or through CBSA's ACI eManifest Portal. Learn More >
ACI eManifest is a mandatory CBSA (Canada Border Services Agency) program designed to provide advanced notice and data on the commodities and parties involved in the movement of freight. Learn More >
To register to use ACI eManifest with BorderConnect, you will first need a valid Canadian Carrier Code with CBSA (Canada Border Services Agency). Once you have a valid Carrier Code you can sign up to BorderConnect and use the portal free for 30-days! Learn More >
Of course! We designed our software with the user in mind. We have many additional features within our software, such as quick-assigning drivers, trucks, trailer and shipment details. Fax or email leadsheets to drivers and more! What takes up to 10 minutes in the CBSA ACI eManifest Portal, takes 1 minute in BorderConnect.
No sweat! You can call one of our sales and support agents 24/7. We'll walk you through whatever issue your dealing with, and get your driver moving quickly!
Although it technically isn't required to submit an ACI eManifest when crossing empty, we have started to see that specific ports are requiring carriers to process an ACI for empty loads. As such, we recommend filing an ACI eManifest when crossing empty.
An ACI eManifest is for Canada bound commercial shipments and usually filed with a PARS shipment and sent to Canada Border Services Agency. An ACE Manifest is the U.S. equivalent for filing (in most cases), PAPS shipments and sent to U.S. Customs and Border Protection. Learn More >
Something went wrong while trying to load. Please try again in a few minutes or contact your service provider.